Privacy Policy

Last updated: March 02, 2026

This Privacy Policy describes how Grovian Garden (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Grovian Garden Store (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The following sections describe the categories and specific types of personal information we collect:

Information We Collect Directly from You:
- Contact details: Name, address, phone number, email.
- Order information: Billing address, shipping address, payment confirmation.
- Account information: Username, password, security questions.
- Shopping information: Items viewed, cart activity, or wishlist.
- Customer support information: Information included in your communications with us.
Information We Collect through Cookies:

We automatically collect "Usage Data" through cookies, pixels, and similar technologies. This includes device information, browser type, IP address, and how you interact with our Site.
Information We Obtain from Third Parties:
- Shopify: Our platform provider.
- Payment Processors: Such as bank account or credit card information required to fulfill orders.
- Marketing Partners: Data collected via online tracking technologies for advertising.

How We Use Your Personal Information

Providing Products and Services: To process payments, fulfill orders, manage your account, and arrange shipping.
Marketing and Advertising: To send promotional communications and show tailored advertisements.
Security and Fraud Prevention: To detect and investigate possible illegal or malicious activity.
Communicating with you: To provide customer support and respond to inquiries.

Cookies

We use Cookies to power and improve our Site (including remembering your actions and preferences) and to run analytics. Most browsers automatically accept Cookies, but you can choose to remove or reject them through your browser controls. For more information on Shopify-related cookies, visit: https://www.shopify.com/legal/cookies.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

With vendors and service providers (IT, payments, shipping).
With business and marketing partners like Shopify.
With your consent (e.g., social media widgets).
In connection with business transactions (mergers, bankruptcy).

Third Party Websites and Links

Our Site may provide links to third-party platforms. We do not control and are not responsible for the privacy or security of such sites. We recommend reviewing their individual policies.

Security and Retention

While we take reasonable measures, no system is "perfectly secure." We retain your personal information for as long as necessary to maintain your account, provide Services, and comply with legal obligations.

Your Rights and Choices

Depending on your location, you may have the right to:

Access / Know what information we hold.
Delete or Correct inaccurate personal information.
Opt out of targeted advertising or promotional communications.
Withdraw Consent for data processing.

To exercise these rights, please contact us at the email provided below.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at: